TNC Member Services

Manage My Account

The member portal is where you manage your organization’s Tiny News Collective membership. Membership is set up at the organizational level, meaning only authorized representatives from your newsroom should manage your account. Make sure you are using the email address connected with your organization’s membership.

Change your membership tier

If you’d like to change your TNC membership tier at any point, please complete the Change of Membership form below.

Per TNC Membership Terms of Service, this should take place at least 30 days in advance of when you want to change tiers, so TNC can assist you to successfully onboard or offboard services when switching tiers.

1. After completing the Change of Membership form and having your change approved by TNC, go to https://members.tinynewsco.org/#/portal/signin to sign in to your account. You will have to click the secure sign-in link sent to your email to log in.

2. Once you’re signed in, or if you are already signed in to your account, go to https://members.tinynewsco.org/#/portal/account and click “Change” next to your current tier.

3. Select “Choose” next to the tier you want to upgrade or downgrade from.

4. Confirm your new tier subscription.

You will be taken back to your account screen and see a confirmation message that your new tier subscription was successful. You will immediately be charged the tier difference at the time of upgrade.

Pause your membership

If your organization needs to temporarily step back from Tiny News Collective services, you may request to pause your membership. Pausing allows you to take a break from billing and member benefits without permanently leaving the Collective. Pauses must be requested at least 30 days before your next billing date. 

When your membership is paused:

Membership pauses are designed for short-term transitions such as restructuring, fundraising, team changes, or launch delays.

To support your organization and understand your evolving needs, we’ll check in at the 1-, 3-, and 6-month marks of your pause. These check-ins help you decide whether you’re ready to reactivate, need to continue your pause, or would benefit from exploring other options.

Canceling does not affect your ability to return. You’re welcome to reapply when your organization is better positioned to use and benefit from the services.

How to request a pause

  1. Complete the Pause Membership Request Form (contact the Membership director for access)
  2. A TNC staff member will review your request and confirm eligibility
  3. Once approved, your membership will be paused on the agreed-upon date, and billing will stop automatically

When you’re ready to return:

  1. Contact a TNC staff member to reactivate your membership
  2. You will receive instructions to restart billing and confirm your tier

Once active, your organization immediately regains access to all services associated with your tier.

If you’re uncertain whether you should pause, change tiers, or switch to fiscal-sponsorship-only service, reach out. A TNC staff member can help you determine the best option based on your goals and current capacity.